Job :
As part of an ambitious new customer service project in insurance, join a team dedicated to animal well-being and assist our policyholders with a smile and empathy.
- Handle customer requests related to animal insurance.
- Inform and advise on coverage, reimbursements, and procedures.
- Ensure thorough follow-up of cases and offer clear solutions.
- Guarantee an excellent, fast, and caring customer experience.
Required profile :
You are the voice of trust for our clients... and their four-legged friends.
- Perfect command of spoken French (fluent, clear, good listener).
- Unconditional love for animals and genuine pleasure in interacting with their owners.
- Owning (or having owned) a pet is a plus.
- Empathy, patience, and excellent customer service skills.
- Organization and accuracy to manage multiple requests effectively.
